September 11, 2001, it is a daylight that the United States and the world stood still. It may also be considered the routine point in the history of aviation die in the United States. On that day, the airspace in North American was completely shut down for four long old age and air duct industry faced an unprecedented decline in demand for air travel almost instantaneously. As a result, all of the airline companies started facing deterioration in their financial positions and the good turn of flights demanded by its guests. The current demand for airline travel hasnt justy recovered since then and its genuinely hard for airlines to proportionality their finances and get profits at this moment. The exception to this is a smaller, but well known lodge called Southwest Airlines. Southwest Airlines was founded in 1971 on the premise that customer service is number champion, and so are the people sedulous by the company. This airline company has survived despite September eleventh and an enormous increase in fuel prices. I thumb this companys success and survival is a crew of two factors. These factors are the leadership of then CEO/ death chair/Co-founder, Herb Kelleher and his business strategy.
Due to the leadership of Herb Kelleher, in January of 1998 Fortune magazine ranked Southwest Airlines as the number one company to work for in America. Its no surprise that they are still ranked number one today. At Southwest Airlines, there was no loss of contribute for employees from layoffs, furloughs, or unpaid leaves due to the events of September 11. Because Southwest had the strongest balance sheet and the highest credit rating in the US airline industry, the company was able to avoid the severe cash accrue problems experienced by its competitors. Southwest was not about to unsex a small profit at the expense of their employees world laid off. This made employees feel a part of a strong family. Southwest Airlines flourished because...If you want to get a full essay, order it on our website: Orderessay
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