SEQ CHAPTER h r 1 SCENARIOAn employee at the Bank of the States Banking Center , whom we will name Morial Dawes , is a part-time window narrator or customer service representative . She workings at both the drive-up window and inside . She only performs teller functions , does not open new accounts or sell bestow or credit products . Morial is to a fault a college student . She has devil years remaining to complete her bachelors degree in vocation circumspection and finance . Morial also holds a accepted land agent license and occasion every last(predicate)y lists and sells homes . She is currently age 27 , and has been active in many civic transcriptions since age 21 . She has been featured in the local news as a identity card member and mentor for a local course of instruction that helps single mothers obtain job skills , higher education and role . Morial s goals are to obtain an executive level position with a local company , or to start her own real estate agencyMorial believes that the bank is a good launching board for her goals She also believes that she offers the bank many skills that can help them be a better corporate citizen , and be more remunerative in their local business . Morial has recently completed few Dale Carnegie seminars and is interested in doing motivational speaking and corporate civilize . She has done round small speaking engagements at her church and civic organizations . Morial would like to do some motivational seminars for her coworkers , as she has noticed low morale and high stress among some tellersMorial will write a letter to Mr . Modeba explaining her observations and outlining a seminar scheme that she can do in-house at staff meetings Mr . Modeba will suffice with a decline based on the bank s upcountry training model and on Morial s position within the organization . He will explain to her how she can r severally the appoint where her proposal can be reconsideredMEMODATE : June 13 , 2008TO : Mr .
Patrick Koyangbo ModebaFROM : Morial DawesSUBJECT : Morale grammatical construction among our team membersOur staff meetings always provide excellent tools for communication with customers and with managers . During my time here at this branch I exact learned to adapt my communications patterns to adjust to customers branch management , and senior level management when they come into our staff meetingsAs we thrust previously discussed , I have completed some talking to and communications courses at the university level . I have also attended many of the Dale Carnegie seminars . Not only have these courses and seminars helped me to develop my personal communications style , but they have given over me a greater ability to incorporate the strategies that you have taught into my unremarkable work activitiesSome of my fellow tellers have been experiencing low morale since our branch received a below average rating in overall communications efforts . However , I know that each one of us enjoys our jobs immensely and would like to do all we can to raise our branch rating the the `excellent level . To that end , I would...If you want to get a adequate essay, order it on our website: Orderessay
If you want to get a full essay, wisit our page: write my essay .